Privacy Policy
At Apex Health and Performance, we respect your privacy and are committed to protecting your personal information. This policy describes how we collect, use, and safeguard the data you share when visiting our website.
How We Collect and Use Your Information
We only gather information that you voluntarily provide — for example, when you contact us by email, submit a form, or complete an order. This may include your name, contact details, shipping address, or other information relevant to your request.
Your information helps us respond to your messages, process and fulfil orders, and deliver the products or services you need. We may also use it to send occasional updates about our business, new offerings, or policy changes — but only if you have permitted us to do so.
We never sell, rent, or share your personal data with outside parties, except when required to communicate with other health practitioners or facilities. These third parties are only allowed to use your information for that specific purpose, but only if you have permitted us to do so.
Your Rights Regarding Your Data
You remain in control of your personal information. If you would like to:
View the data we hold about you
Correct or update any details
Request that we delete your information
Raise any concerns about our practices
Simply contact us via email or phone (details are available on our website). We aim to respond to all requests within 72 business hours.
You can also opt out of future communications from us at any time.
Protecting Your Information
We use strong security measures to keep your data safe. Information sent through our website is protected by SSL/TLS encryption, which you can confirm by checking for the padlock symbol and “https://” in your browser’s address bar.
We do not collect or store credit card numbers directly. All payments are handled securely by reputable third-party processors. Access to personal data within our organisation is limited strictly to staff members who need it for their role, such as customer service or order fulfilment.
If you have any worries about how we handle your information, please get in touch straight away.
Cookies and Site Functionality
To make your visits more convenient, we use cookies on this website. These small files are stored on your device and help us recognise returning visitors, remember your preferences, and improve site navigation. For instance, they can save you from having to log in repeatedly.
Cookies also allow us to better understand how people use our site so we can enhance the overall experience. They are not connected to any personally identifiable information.
External Links and Third-Party Services
Our website may contain links to other sites. We are not responsible for the privacy practices or content of those external websites, and we encourage you to read their privacy policies when you visit them.
When placing an order, you provide contact and billing information. We use trusted external companies for shipping and payment processing. These partners are not permitted to use your personal data for any purposes other than fulfilling your order.
Questions or Concerns
If you have any questions about this Privacy Policy or how we manage your information, please don’t hesitate to contact us using the details provided on our site.